We are continuing to monitor for any further issues.
Posted Feb 25, 2024 - 00:49 HKT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2024 - 04:47 HKT
Update
We are continuing to work on a fix for this issue.
Posted Dec 07, 2023 - 12:03 HKT
Update
We are still working on recovering data from mysql (user table)
Posted Sep 01, 2023 - 11:55 HKT
Update
We are continuing to work on a fix for this issue.
Posted Aug 25, 2023 - 13:02 HKT
Update
We are continuing to work on a fix for this issue.
Posted Aug 23, 2023 - 08:51 HKT
Update
We are continuing to work on a fix for this issue.
Posted Aug 23, 2023 - 08:50 HKT
Update
We are continuing to work on a fix for this issue.
Posted Aug 23, 2023 - 08:50 HKT
Identified
We are working on data recovery progress.
Posted Aug 22, 2023 - 22:03 HKT
This incident affected: API (gRPC, gRPC Over IPFS), Remote task server (Remote Download, File Push Server), Backbone (Application Platform, RDBMS, Cache), and Frontend, Storage, WebDAV.